Support Alias
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Activity overview
Latest activity by Support Alias-
Support Alias created an article,
APPLE
1. The Nutritional Benefits of Apples 1. The Nutritional Benefits of Apples Apples are not only delicious but also packed with essential nutrients. They are a great source of fiber and vitamin ...
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Support Alias created an article,
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見出しA 見出しB 本文ああああああ
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Support Alias created an article,
Link to another article2
How can agents leverage knowledge to help customers?
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Support Alias created an article,
Link to another article
How do I customize my Help Center?aa
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Support Alias created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Support Alias created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Support Alias created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Support Alias created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Support Alias created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Support Alias created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.